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International Social Work
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A systematic review of stress among mental health social workers

Dave Coyle

School of Nursing, Midwifery and Social Care, University College Chester, Chester, UK

Deborah Edwards

School of Nursing and Midwifery Studies, Cardiff University, Ty Dewi Sant, Room 2.9, Heath Park Campus, Cardiff, CF14 4XN, Wales, edwardsdj{at}cardiff.ac.uk

Ben Hannigan

School of Nursing and Midwifery Studies, Cardiff University

Anne Fothergill

School of Care Science, University of Glamorgan, Pontypridd, UK

Philip Burnard

School of Nursing and Midwifery Studies, Cardiff University

English

In the UK mental health social workers reported role conflict, role ambiguity and fulfilling statutory responsibilities as possible sources of stress. Burnout was related to workload, degree of involvement with patients, lack of social support and role conflict. Further work, which investigates coping strategies and stress management interventions, is recommended.

French

Au Royaume-Uni, les travailleurs sociaux en santé mentale signalent un problème de conflit de rôle, de l’ambiguïté de rôle et des responsabilités statutaires en tant que sources possibles de stresse. L’épuisement professionnel (burnout) a été lié à la charge de travail, au niveau d’implication auprès des patients, au manque d’appui social et aux conflits de rôle. L’article souligne la nécessité d’entreprendre d’autres études sur les stratégies employées pour gérer et maîtriser le stresse.

Spanish

En el Reino Unido, los trabajadores sociales en el área de salud mental nos informan que el conflicto y la ambigüedad de roles, así como las responsabilidades estatutarias son posibles causas de estrés. El desgaste profesional (burnout) fue relacionado con la cantidad de trabajo, el grado de envolvimiento con los pacientes, la falta de apoyo social y el conflicto de roles. Se recomienda la investigación de estrategias ‘para arreglárselas’ (‘coping strategies’) e intervenciones para controlar el estrés.

International Social Work, Vol. 48, No. 2, 201-211 (2005)
DOI: 10.1177/0020872805050492
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