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International Social Work
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Utilization and accessibility of social services for Chinese Canadians

Ambrose Ma

Department of Social Work and Social Administration, The University of Hong Kong, K.K. Leung Building, Pokfulam Rd, Hong Kong, amma{at}hkucc.hku.hk

Iris Chi

Department of Social Work and Social Administration at the University of Hong Kong, K.K. Leung Building, Pokfulam Rd, Hong Kong

English

The findings show that the awareness of service agencies and opinions on the services provided are predictors of Chinese Canadians’ service utilization, and that one-third of Chinese Canadians have not used any social services, for various reasons. When planning services for an ethnic minority group like Chinese Canadians, planners should consider socio-cultural and structural factors alike.

French

Les résultats de cette étude démontrent que l’utilisation des services sociaux est liée à la connaissance et aux opinions des canadiens d'origine chinoise de ces mêmes services. Un tiers des canadiens d’origine chinoise n’ont pas eu recours aux services sociaux, pour plusieurs raisons. Des facteurs structurels et culturels devraient être pris en considération lors de la planification des services sociaux.

Spanish

Los resultados muestran que el conocimiento y la opinión sobre las agencias de servicios sociales predicen su utilización por los canadienses de origen chino. También que un tercio de estos ciudadanos, debido a varias razones, no han usado ningún servicio social. En la planificación de servicios para grupos étnicos minoritarios tales como el de los canadienses de origen chino, se han de considerar tanto los factores socioculturales como los estructurales.

International Social Work, Vol. 48, No. 2, 148-160 (2005)
DOI: 10.1177/0020872805050207
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